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Terms & Conditions

A legal disclaimer

1. Website Owner, the Offering, and Binding of Terms

This website is owned and operated by Competent Nurse Academy LLC (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website and tutoring services.

By accessing this website or purchasing services, you agree to be legally bound by these Terms. If you do not agree, you must not use the website or services.

2. Who Can Use This Website

To use this website and services, you must:

  • Be at least 18 years old, or have parental/guardian consent

  • Use the website in compliance with all applicable laws and regulations

  • Not use the website for any unlawful or unauthorized purpose

We reserve the right to refuse service to anyone at our discretion.

3. Account Creation Requirements

To access certain features, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information

  • Maintain the confidentiality of your login credentials

  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts with false or misleading information.

4. Key Commercial Terms Offered to Customers

We provide nursing tutoring services, which may include:

  • Individual tutoring sessions

  • Package deals

  • Monthly subscription or membership plans

Payment Terms:

  • Payment is due in full at the time of booking or subscription enrollment

  • Prices are subject to change at any time

  • Sessions must be used within the specified validity period

5. Return and Refund Policy

  • All sales are final. No refunds will be issued after purchase.

  • Missed or canceled sessions without proper notice (24 hours) are forfeited

  • Subscription fees are non-refundable once billed

Exceptions may be granted only at the Company’s sole discretion.

6. Retention of Right to Change Offering

We may, without prior notice:

  • Modify or discontinue services

  • Change pricing, packages, or membership structures

  • Limit availability of services

We are not liable for any modification, suspension, or discontinuation.

7. Warranties & Responsibility for Services

  • Services are provided “as is” without guarantees of academic success, exam passage, or licensure

  • We make no warranties regarding outcomes, results, or performance

  • Clients are responsible for their own academic progress and compliance with school policies

8. Ownership of Intellectual Property, Copyrights, and Logos

All content on this website, including but not limited to:

  • Text, graphics, logos, videos, study materials, and resources

is the exclusive property of Competent Nurse Academy LLC and is protected by copyright and intellectual property laws.

You may not:

  • Copy, reproduce, distribute, or resell materials without written permission

9. Right to Suspend or Cancel User Account

We reserve the right to suspend or terminate accounts without notice if:

  • Terms are violated

  • Fraudulent or abusive behavior occurs

  • There is misuse of tutoring services

No refunds will be issued in such cases.

10. Indemnification

You agree to indemnify and hold harmless Competent Nurse Academy LLC, its employees, and affiliates from any claims, damages, liabilities, or expenses arising from:

  • Your use of the website or services

  • Your violation of these Terms

  • Your infringement of any rights of a third party

11. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages

  • Our total liability shall not exceed the amount paid for services

This includes, but is not limited to:

  • Academic outcomes

  • Technical issues

  • Loss of data or opportunities

12. Right to Change and Modify Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting.

Continued use of the website constitutes acceptance of revised Terms.

13. Promotional Emails and Content

By creating an account or purchasing services, you agree to receive:

  • Promotional emails

  • Service updates

  • Educational content

You may opt out at any time using the unsubscribe link or by contacting us directly.

14. Preference of Law and Dispute Resolution

These Terms shall be governed by the laws of the State of North Carolina, United States.

Any disputes shall be resolved through:

  1. Good faith negotiation, and if unresolved

  2. Binding arbitration in North Carolina

You waive the right to participate in class-action lawsuits.

15. Customer Support & Contact Information

For questions, concerns, or support, please contact:

Competent Nurse Academy
Email: info@competentnurseacademy.com

16. User Community Provisions

As it pertains to forums, group chats, or community features:

Users agree to:

  • Communicate respectfully and professionally

  • Not post harmful, offensive, or misleading content

  • Not share confidential or copyrighted materials

We reserve the right to:

  • Remove content

  • Suspend users

  • Monitor activity for compliance

We are not responsible for user-generated content.

17.  Non-Affiliation

Competent Nurse Academy LLC is an independent tutoring service and is not affiliated with, endorsed by, or sponsored by:

  • Any nursing school, college, or university

  • Any healthcare facility or clinical site

  • Any licensing or examination body, including but not limited to the National Council of State Boards of Nursing (NCSBN) or the NCLEX® examination

  • Any governmental or regulatory agency

18. Entire Agreement

These Terms constitute the entire agreement between you and Competent Nurse Academy LLC regarding use of the website and services.

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